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Frequently Asked Questions

General

Yes, you need an Office 365 account from Microsoft to login to timeghost. The app is designed to use all the benfits of Office 365 and ease your daily work. 

timeghost supports the latest versions of these browsers as well as their mobile versions:

  • Chrome
  • Mozilla Firefox
  • Safari
  • Opera
  • Microsoft Edge (and Internet Explorer 11)

All timeghost data is stored at Microsoft Azure servers and as a German company we are also subject to the General Data Protection Regulation of the EU. Data protection is very important to everyone at timeghost and we try to keep your data stored as safe as possible.

You can easily log in via our website https://web.timeghost.io/ using your Office 365 account.

You can test timeghost for 30 days completely free of charge. As soon as your test phase has expiredyou have the option to upgrade it to a paid subscription.

Currently we only offer payment by credit card as a method of payment. But we are already working flat out to expand the payment options and would like to also enable PayPal payments soon. 

In the course of your initial registration with timeghostyou allow us to synchronize your Outlook appointments in the feedWe do not save your entries, but call them up live via your browser so that we can display them directly in the feedWe also do the same with all other elements for which you can later grant permission to synchronize. 

You must be the workspace owner to be able to subscribe. 

After (or even duringthe test phaseyou can start subscription in timeghost via an upgrade - for you and, if necessary, all other users of your workspaceYou can choose between monthly and annual billing. 

Your subscription is ongoingIf you want it to end, you can cancel it from within the application. 

To use timeghostyou only need a Microsoft Office 365 account. 

As the owner of a workspaceyou can manage your subscription at any time in timeghost. This also includes the terminationwhich you can also initiate directly from here. 

As the owner of a workspace you can manage your account in timeghost at any time. Here you can also find your billing history and download all bills. 

You can export all times documented in your workspaceboth as Excel and CSV. You can even filter them beforehand according to various criteria in order to only receive the times that are relevant to you. 

After your registration you can test timeghost for 30 days completely free of charge and without obligation

During this trial you have no restrictions whatsoever within the application. After the trial has expired,

a subscription is required in order to continue to use timeghost without restrictions. 

Each user can create any number of their own workspaces. The creator of the workspace is also always the owner of it. 

new created work area always begins in the trialwhich ends after 30 days.

Only the owner of the respective workspace can upgrade a workspace.

The filter criteria in the dashboard allow individual and group evaluations in addition to many other options. 

If you want to change the owner of your workspaceplease contact us directly using the feedback form. 

There is currently no mobile app for timeghost, but we are planning to release one in the near future. Until thenas long as you have internet accessyou can also enter your times on your mobile phone via web.timeghost.io.

Yes, timeghost can be integrated into Microsoft Teams as an app so that you can use it completely from here. 

With the annual subscription variant you save 15% compared to the monthly subscriptionWe also grant a discount to non-profit organizationsIf you have any further questionsplease do not hesitate to contact us directly.

Via the navigation menu you will find the sub-item Support at the bottom left

You can use this to access the chatAlternativelyyou can also create a ticket in the Feedback menu via your profile icon .

Go to the Feedback menu item via your profile icon in timeghost. Here you can use the dropdown to select “Request to delete the account” and then simply send us an email from here.

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